Membership & Admission Rates
|Paid in Full Membership
|One Month Pass||10 Visit Pass||1 Day Pass|
|NO ENROLLMENT FEES|
|ADULT (19-59)||SENIOR (60+)
|YOUTH (13-18)||CHILD (6-12)|
*with valid ID
3 Month, One Month & Ten Visit Pass rates do not include GST.
MEMBERSHIP AND PASS BENEFITS
RICHMOND OLYMPIC OVAL
COMMUNITY LEGACY PROGRAM
The Richmond Olympic Oval at 6111 River Road will here and thereafter be referred to as “the Facility”. The Richmond Olympic Oval Corporation, its representatives and assignees will be referred to as the “Operator”. The “Release” form shall mean the Assumption of Risks, Informed Consent, Release of Liability, Waiver of Claims and Indemnity Agreement. “Agreement” shall mean the contents of the Membership Agreement and the Release form. “Member” shall mean the person who has signed the Agreement. Member use of the Facility and services will be governed by the Agreement.
Membership Terms & Payment
Please be advised that different agreement terms and fees apply for different membership/pass options. In the event that the membership plan discount no longer applies, your rates will be adjusted accordingly by the Operator.
**Monthly Continuous Memberships are continuous memberships that do not have an expiry date.
In consideration of the Operator granting the Member immediate membership, the Member shall pay a fee. Failure on the Member’s part to take advantage of the privileges of membership shall notrelieve the Member from payments due.
The Member authorizes the Operator to adjust payments for any changes in applicable taxes, such as a Goods and Services Tax (GST) and Provincial Sales Tax (PST).
Pre-Authorized Payment Options
The Member authorizes the Operator to deduct monthly membership fees from a valid Credit Card (Visa, Mastercard or American Express), or directly from a bank account at an accredited financial institution. The Member is responsible for any bank/financial institution charges incurred due to insufficient funds and/or an invalid card. Amounts not paid in full withi n ten
(10) days of the Member’s due date will be subject to a payment charge of 5% of the unpaid amount and $50.00 collection charge.
Unless indicated otherwise, Operator agrees to provide the following services to the Member during regular hours of operation:
- Access to the facility during regular hours of operation; fitness Equipment, drop-in fitness classes, climbing wall, sport courts, tracks, and rinks at scheduled times.
Operator has the right to add or take away inclusions to the membership without any notice.
Membership Holds and Cancellations
The Member may place their membership on hold up to twice per calendar year for a cumulative maximum of four (4) months. All membership privileges will be suspended during the hold period. Annual Paid in Full Memberships placed on hold will be extended the length of the hold period. Requests for membership holds must be submitted in writing using the form requested by the Operator at least five (5) business days prior to the hold start date and must specify the duration of the hold period. A $10.00 administrative fee for each full or partial month of the hold period must be paid in advance at the time the hold request is submitted. Membership holds cannot be backdated. Membership holds requested for a medical condition preventing use of the Facility must be accompanied by a doctor’s note. Any requests during a hold period for an extension of the hold period will be treated as a new request for a new hold period. This hold period policy may be amended by the Operator at any time on notice to the Member.
The Member wishing to cancel their membership must submit their cancellation in person at the Facility, at least 5 business days prior to the requested cancellation date. A charge to cover the administration of the membership cancellation must be paid at the time the cancellation request form is submitted. Cancellation fees will only be waived for active memberships of twenty-four (24) consecutive months or longer, including holds, or if the Member provides the Operator written evidence of: (i) a medical condition preventing use of the Facility, or (ii) a change of residence to a location more than 30km from the Facility. This cancellation policy may be amended by the Operator at any time with 30 days notice to the Member. A fee of $150 will be charged for memberships cancelled within twelve (12) months of the initial activation date. A fee of $75 will be applied to all memberships cancelled between twelve (12) – twenty-three (23) months of the initial activation date. Upon approved payment of the charge, and any remaining unpaid balance on the account, the cancellation will be processed as per the cancellation date stipulated on the form. Any One Month Passes, Ten Visit Passes, or promotional memberships are not eligible for holds, cancellations, extensions, or returns. Cancellations and Holds will not be accepted by phone. Annual Paid in Full Members will be refunded a pro-rated amount based on the time remaining on their membership, less the cancellation fee.
Cancellation Within 10 Days:
This is contract to which the Business Practices and Consumer Protection Act applies, Section 21 (1). The Member may cancel this contract from the day the Member enters the contract until 10 days after the date of first purchase. A reason for cancelling is not required. To cancel, the Member must give notice of his/her cancellation in person at the Facility. Refunds will be calculated based on usage during the 10 day period.
Membership rates are subject to change. Should there be any fee increases in membership, it will take effect on the membership anniversary date. The Member will receive notification of a fee increase at least 30 days in advance. It is the Member’s responsibility to inform the Operator of any changes in their mailing address, credit card information or emailaddress..
There will be a $25 replacement fee for lost or stolen Membership Cards. The Member must be in good standing with proof of identification to be eligible to have a replacement card issued. There will be a $15 replacement fee for lost or stolen locker keys which must be paid prior to any locker being opened by the Operator.
Applicable taxes will be applied.
Breach of the Terms of this Agreement
If the Member fails to do any of the following: a) fails to make any payment required by this Agreement b) breaches any material term of this Agreement OR c) fails to adhere to the Operator’s policies, procedures, or code of conduct, the Operator may, at its sole option declare this Agreement terminated and the Member shall not be entitled to claim any damages, reimbursement, compensation or remuneration of any kind in respect of such termination.
The Operator collects and uses the Member’s personal information primarily for the purpose of providing the Member with requested programs and services. The Operator may also contact the Member from time to time about their membership account or to conduct market research and surveys in an effort to continually improve the Operator’s product and service offerings. The Operator may share the Member’s information with select third parties who are acting on the Member’s behalf as their agents, suppliers, or service providers. The Operator or this third party may conduct personal credit investigations, or report the Member’s account information to a reporting bureau for the purposes of collecting overdue amounts and updating appropriate credit information.
The Member represents and warrants to the Operator that all information supplied by them on the contract is true and that the Member is physically able to use the Operator’s services and/or the Facility.
Cancellation By Operator
The Operator reserves the right to cancel, reschedule or alter facility usage in the event that conditions arise that necessitates cancellations or alterations, including,without limitation: strikes, lockouts, fire, flood, interruption of utility service, earthquake or other “acts of God”, war, terrorist acts or other events beyond the reasonable control of the Operator . In the event of such cancellation, rescheduling or alteration, the member shall have no claim against the Operator for damages.
In the event of a major emergency (e.g. earthquake, fire, flood) in the area, the Facility may be taken over, without notice, by the City of Richmond for the implementation of an emergency plan and the Member shall have no claim against the Operator for damages.
The Member acknowledges that this Agreement, and any other forms completed at the same time, constitute the entire understanding between the Member and the Operator, and that no other understanding or agreement exists between the Member and the Operator, and that neither the Operator nor any of its representatives or employees have made any expressions or implied warranties or representation of any kind to induce the Member to enter into this Agreement, (including without limitation that the Operator’s programs, facilities, or advice have been or are approved by any medical authority) other than those warranties or representation set forth in this Agreement.
If any portion of this Agreement is held to be invalid, the remainder of the Agreement shall remain in full force and effect.
Hours of Operation
The hours of operation may change subject to public response and requirements of the Operator. During regular hours of operation there is potential that maximum capacity could be reached, should this occur the Operator retains the right to limit service.
Alcohol and Smoking
The Member shall not bring or consume alcoholic beverages in the Facility except in a licensed restaurant. Smoking is prohibited on Facility property.
The Member shall not broadcast music in the Facility without the prior approval of the Operator. The Member agrees that music sound volumes shall be kept to a reasonable level (in the opinion of the Operator).
Personal Conduct During Your Visit:
The Member agrees to abide by the following:
- The Member shall comply with all rules and regulations of the Facility.
- The Member shall use the Facility solely for the purposes permitted in this Agreement, and for no other purpose. The Member shall be held financially responsible for any damage to the Facility or loss of or damage to of any equipment resulting from the Member’s use of the Facility.
- The Member’s use of the Facility shall not cause unreasonable interference with the orderly functioning of the Facility or infringe upon the rights or privileges of other users of the Facility.
- The Member’s use of the Facility shall not promote hatred or discrimination against, or expose to contempt, any person or group of persons contrary to applicable law.
- The Member shall act in a considerate, legal and sportsmanlike manner when using or occupying the Facility. Abusive language or illegal or inconsiderate behaviour may result in the cancellation of the Member’s rights to use the Facility. The Member shall comply with all rules and regulations established from time to time by the Operator.
- The Operator shall have the right at any time to eject the Member from the Facility or to refuse admittance thereto of any person or persons who, in the opinion of the Operator is or are creating a disturbance or behaving in an illegal, objectionable or improper manner. The Member agrees that while participating in the Facility the Member’s conduct will at all times be such that it presents no danger to other Members or staff, and does not interfere with the enjoyment of other Members or staff, or disrupt the staff in performing their duties.
- The Operator reserves the right to take whatever action deemed necessary to ensure that the Member complies with Facility rules, regulations and privileges. The Operator, may, in its absolute discretion, suspend or cancel the rights and privileges of membership of the Member for any reason at any time.
The Member may not assign the Member’s rights hereunder. In consideration for the Operator permitting the use of the Facility by the Member, the Member agrees to the following terms and conditions:
The Member shall indemnify, defend and save harmless the Operator, Facility,the City of Richmond and their respective officers, employees, agents.contractors, successors and assigns from and against any and all losses,claims, actions, damages, liability, costs or expenses, including legal fees on an indemnity basis, claims for personal injury or death, property damage,or any other loss or damage (the “Losses”) arising out of or caused by any breach of the terms of this Agreement and the Member’s use of the Facility.
Release and Waiver of Risk:
The Member shall use the Facility at the Member’s own risk and agrees that the Operator has made no warranties or representations respecting the condition or suitability of the Facility for the Member’s proposed use. The Member hereby releases the Operator, Facility, the City of Richmond and their respective officers, employees, agents, contractors. successors and assigns from any and all losses incurred or suffered by the Member which arise directly or indirectly out of the Licensee’s use and occupation of the Facility.