Everything you need to know

  • 01

    Are masks required for entry to the facility?

    Effective March 11, 2022, masks will no longer be required at the Richmond Olympic Oval. While they may not be mandated, we strongly encourage and appreciate the use of masks, especially in situations where physical distancing may not be possible.


  • 02

    Is vaccination required to enter the facility?

    By order of the Provincial Health Officer (PHO), proof of vaccination will no longer be required beginning Friday, April 8, 2022.

  • 01

    Were you an active member with a valid membership on March 16, 2020

    If you did not opt to reactivate your membership prior to 5:00pm September 16, 2022, your Oval membership has been discontinued and all applicable credits or refunds have been applied. Call us at 778-296-1400 for more information.

  • 02

    Can I use my Guest Passes?

    Members must have an active membership in order for their guest to redeem their passes. To order your passes, please fill out the online request form here.

  • 03

    Can I sign up on site? What type of payment is accepted?

    Pre-booking online up to 7 days in advance for required activities such as group fitness classes, table tennis and ice activities. “Day-of” registration is available via mobile phone or via a self-serve kiosk is available but is subject to capacity limits and is entry is not guaranteed. We encourage electronic payments wherever possible.


  • 04

    Do I have to pay for parking?

    Pay parking is in effect at the Richmond Olympic Oval 7 days per week from 6:00am to 9:30pm. Please visit our Getting Here page for parking rates and details.

  • 05

    Membership Tour

    If you would like to book a tour of the facility, please complete the form on this page. Membership Tours will be conducted by appointment only.

  • 01

    What services or activities are available?

    The Oval will host a variety of activities including the fitness centre, group fitness classes, basketball, table tennis and climbing.

    Please visit the registration page for the full list of sport and fitness offerings and to book an activity.

  • 02

    Can I book for multiple activities in the same day?

    Oval members and guests are able to book as many activities as they wish.

  • 01

    What happens if I am late for my activity? Is it different for classes?

    Please make every effort to arrive 15 minutes prior to your booked activity. If you arrive late for your registered time slot, access may be granted, however, no late entry is permitted for group fitness classes.


Still have questions? Contact us and we'll help.

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