Effective March 11, 2022, masks will no longer be required at the Richmond Olympic Oval. While they may not be mandated, we strongly encourage and appreciate the use of masks, especially in situations where physical distancing may not be possible.
Is vaccination required to enter the facility?
By order of the Provincial Health Officer (PHO), proof of vaccination will no longer be required beginning Friday, April 8, 2022.
Were you an active member with a valid membership on March 16, 2020
If you did not opt to reactivate your membership prior to 5:00pm September 16, 2022, your Oval membership has been discontinued and all applicable credits or refunds have been applied. Call us at 778-296-1400 for more information.
Can I use my Guest Passes?
Members must have an active membership in order for their guest to redeem their passes. To order your passes, please fill out the online request form here.
What does my booking include?
A booking includes a single activity for one individual. Note that the Fitness Centre does not require a reservation. As a courtesy to others, if you are not able to attend your booking, please cancel your session through your MindBody Online account.
Can I sign up on site? What type of payment is accepted?
Pre-booking online up to 7 days in advance for all activities is required for all activities with the exception of the Fitness Centre and bouldering. “Day-of” registration is available via mobile phone or via a self-serve kiosk is available but is subject to capacity limits and is entry is not guaranteed. We encourage electronic payments wherever possible.
Can I book for multiple activities in the same day?
Oval members are able to book as many activities as they wish.
What happens if I am late for my activity? Is it different for classes?
Please make every effort to arrive 15 minutes prior to your booked activity. If you arrive late for your registered time slot, access may be granted, however, no late entry is permitted for group fitness classes.